Privacy Policy

Who we are

Anna's Air, Heat & Plumbing (“we,” “us”) operates this website and provides HVAC and plumbing services. Primary contact details:

• Phone: 321-307-2820
• Text / SMS: 321-804-0977
• Email: [email protected]
• Service address: 38 NW Carolina St, West Melbourne, FL 32904

Information we collect

Depending on how you interact with us, we may collect:

• Contact and request data — name, phone number, email, service address, and details you submit through forms or when you call or email us.
• Technical data — such as browser type, device type, general location (region), pages viewed, and timestamps, collected through cookies and similar technologies where allowed.

How we use information

We use the information above to:

• Respond to service requests, estimates, and customer support inquiries
• Schedule and perform work you have requested
• Improve our website and understand aggregate usage trends
• Comply with law and protect the security of our business and customers

Cookies and analytics

We may use cookies and similar tools for necessary site operation and, where you consent, for analytics or marketing. You can review or change your choices using the cookie preferences controls on our site (for example, “Manage preferences” on the cookie banner).

Sharing

We do not sell your personal information. We may share information with vendors who help us run our website, scheduling, or communications (for example, hosting or email), and when required by law or to protect rights and safety.

Retention

We keep information only as long as needed for the purposes above, including satisfying legal, accounting, or reporting requirements.

Your choices

You may contact us to access, correct, or delete certain personal information where applicable law provides those rights. You can reach us at [email protected] or 321-307-2820, or text 321-804-0977.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.