Terms of Use

Acceptance of these terms

By accessing or using this website, you agree to be bound by these Terms of Use, our Privacy Policy, and any other notices or agreements posted on the site. If you do not agree, please discontinue use of the site.

Who we are

Anna's Air, Heat & Plumbing (“we,” “us,” or “our”) is a woman-owned HVAC and plumbing company serving Melbourne, FL and the Space Coast. Primary contact details:

• Phone: 321-307-2820
• Text / SMS: 321-804-0977
• Email: [email protected]
• Service address: 38 NW Carolina St, West Melbourne, FL 32904

Information on this site

Service descriptions, pricing examples, promotional offers, and other content on this site are provided for general informational purposes only. They are not an offer or a binding quote. Actual scope of work, pricing, parts, and terms for any service we perform will be confirmed in writing before work begins, typically in a dispatch ticket, estimate, or service agreement signed at the time of service.

We make reasonable efforts to keep information accurate and up to date, but we do not warrant that all content is complete, current, or error-free. Specifications, warranties, brand availability, and equipment performance are determined by the manufacturer and may change without notice.

Acceptable use

You agree not to use this site to:

• Submit false, misleading, or fraudulent service requests
• Send spam, harassment, or unlawful content through our forms, SMS reply lines, or email
• Attempt to gain unauthorized access to the site or its underlying systems
• Scrape, harvest, or replicate site content without our written permission
• Interfere with the site’s normal operation or security features

Intellectual property

The Anna's Air, Heat & Plumbing name, logo, marketing copy, photography, illustrations, and the overall look and feel of this site are owned by us or our licensors and are protected by U.S. copyright and trademark law. You may view and share links to our pages for personal, non-commercial use. Republishing, reselling, or systematic reuse of our content requires our prior written permission.

Third-party brand names (for example, equipment manufacturers we install or service) are the property of their respective owners and are used here for identification only.

Customer communications and SMS

If you provide us a phone number, you agree we may contact you about your service request by phone, voicemail, SMS / text, and email. Standard message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message; reply HELP for assistance. See our Privacy Policy for details on how we handle this information.

Third-party links

We may link to third-party websites (manufacturer pages, financing partners, Google Maps, review platforms, social media, and similar). We are not responsible for the content, policies, or practices of those sites. Visiting them is at your own risk and subject to their terms.

Disclaimer of warranties

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Service warranties for work we actually perform are described in the written estimate, invoice, or maintenance agreement for that job — not on this website.

Limitation of liability

To the fullest extent permitted by law, Anna's Air, Heat & Plumbing will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of (or inability to use) this website, even if we have been advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

Indemnification

You agree to indemnify and hold Anna's Air, Heat & Plumbing and its employees harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your misuse of the website, your violation of these Terms, or your violation of any third-party right.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. You agree that any disputes arising out of or related to these Terms or your use of this website will be resolved exclusively in the state or federal courts located in Brevard County, Florida.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

Contact us

Questions about these Terms? Reach us at [email protected], by phone at 321-307-2820, or text 321-804-0977.